Got questions? We’ve got answers.
Whether you're wondering about shipping, materials, returns, or how to care for your art, this page covers everything you need to know. If you still can't find what you're looking for, feel free to reach out — we're here to help.
All artworks are printed with state-of-the-art technology on high-quality200 gsm (80 lb) semi-glossy paper to ensure stunning, color perfect artworks - bringing bold, vivid colors and sharp detail to life. The subtle sheen enhances depth while protecting against fading from light and moisture.
Wood Materials
All frames are made from FSC®-certified pinewood. The wood comes from sustainably managed forests that meet the criteria of the Forest Stewardship Council.
All frames are equipped with with a sturdy rear panel and nail-hanging fixtures in portrait and landscape format and are ready to hang.
Glass Material
Our high quality clear acrylic glass is lightweight and coated with an UV-filter shielding your artwork from fading and discoloration caused by sunlight.
Frame Details
We partnered with 15+ print-labs around the globe and our advanced routing algorithm carefully selects the nearest fulfillment country for each order. This way we can assure to ship your order as quickly as possible. Once your order has shipped, you will receive an email with further information and tracking. Delivery times vary depending on your location.
We have partnered with print-labs in 15 countries: Australia, Brazil, Canada, Denmark, France, Germany, Ireland, Italy, New Zealand, Norway, Singapore, Spain, Sweden, the United Kingdom, and the United States.
Fulfillment country for each order is carefully selected by our advanced routing algorithm at the time of ordering.
This allows us to offer fast global shipping while minimizing our CO₂ footprint - and best of all, most international orders are exempt from import taxes.
Shipping costs can vary depending on the size of your order and where it’s going. We ship from 15+ countries, so you always get the best rate. Exact shipping fees will be shown at checkout so there are no surprises.
Generally all artworks/prints are made to order and are therefore non-refundable.
However, our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
And in case your print arrives damaged and it’s clear the damage occurred during transit, we’ll gladly replace it at no additional cost to you.
To keep your poster looking its best, gently dust it with a soft, dry cloth or microfiber duster. Avoid using any water, cleaning sprays, or chemicals, as moisture can cause damage or smudging — especially on unframed prints. If your poster is framed behind acrylic, you can clean the surface with a soft cloth and a gentle glass cleaner (sprayed onto the cloth, not directly on the frame).
